Visa

Team Visa #PepTalks

 
 

When hate speaks loud, the right words can speak louder and lift the ones in its path.

Brief

Women’s footballers and female fans are facing a constant stream of online hate that chips away at their confidence and enjoyment of the beautiful game. Instead of feeds filled with support and joy around the Champions League, too much of the conversation is still toxic and negative, and Visa won’t have any of it.

 

Idea

In sport, the ‘Pep Talk’ is a powerful rally to lift a team and overcome adversity, so during the 2024 UEFA Women’s Final at San Mamés Stadium in Bilbao, Spain, we partnered with and tapped into the power, visibility and credibility of Team Visa’s female footballers, inviting them to deliver bite-sized pep talks across TikTok, Instagram Stories and LinkedIn that replace abuse with affirmation, build confidence in players and fans, and spark a wave of user-generated messages. Through a DAZN-powered FanZone in the stadium, fans scanned QR codes and sent live Pep Talks from their phones that appeared in the match experience, making positivity the loudest voice on social and inside the ground.

Team Visa Pep Talkers:

Lauren James – England

Salma Paralluelo – Spain

Megan Campbell – Republic of Ireland

Kosovare Asllani – Sweden

 
 

M&M Global Media Awards 2025: Gold: Best International Media Campaign Created in the UK
Shortlisted: World Media Awards 2024 in Financial Services and Social Good

 
 
 

Stadium screen films @ 2024 UEFA Women’s Final + Visa Europe HQ

Picked up to media and press

 
 
 

With their “Visa Pep Talks” social media campaign, Visa is soliciting support from the UK and international community to increase online support for women’s football in order to drown out the negativity.

 
 

Multiple assets created for Visa Europe employees to show their support

 

The numbers

200M impressions across quarter finals, semis and final

14.5M views

1.1M interactions

69K live “Pep Talk” messages of support

~40% participation rate among active FanZone users

< 0.1% harmful / moderated comments

Activity spanning 13 UWCL games across multi-language markets

 
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